Sony Canada has upgraded to a new version of RedPrairie’s WMS in its Whitby, Ontario and Coquitlam, British Columbia distribution centres. Sony Canada has been a RedPrairie customer for nine years and upgraded to a new version of the company’s WMS to take advantage of new features and functionality including voice picking with Vocollect Voice from Vocollect, Inc.
Both Sony of Canada distribution sites went live with the new version in April 2008. These warehouses service all wholesale and retail sales throughout Canada. The Wholesale group is responsible for marketing and sales of Sony products to consumers through a dealer network, and to professionals through multiple direct sales channels. The Retail group operates approximately 80 Sony Style retail locations and is responsible for direct merchandising and sales of Sony and third party products to consumers.
“The WMS plays a critical role in Sony Canada’s distribution operations,” said Rick Courtin, business process manager, Supply Chain Group at Sony of Canada Ltd. “This new version allows us to enhance our capabilities, for example enabling voice picking technology for cluster picking.”
With headquarters in Toronto, sales offices in Vancouver and Montreal and distribution centres in Coquitlam, British Columbia, and Whitby, Ontario, Sony’s approximately 1,200 employees support a network of more than 500 authorised dealers and 80 ‘Sony Style’ retail locations across Canada.